Social Listening Tool

Svenska institutet

The Swedish Institute (SI) invites suppliers of interest to participate in the tendering procedures for a social listening tool. The procurement is carried out according to the negotiated procedure with prior publication (The Swedish Public Procurement Act 2016:1145, Chapter 6 Section 4, LOU), meaning that the procurement takes place in a 2-step procedure.
SI has been using tools for social listening since 2017. SI use the tool for different purposes, for example to analyze the conversation about Sweden abroad, to get insights on trending topics in different regions/languages, to conduct target group analyses for our digital channels and to track the activity in our digital channels. SI mainly conduct searches in Russian, Spanish, Arabic and English. The information from social listening is used internally at SI, but we also report back to the Ministry of Foreign Affairs about the image of Sweden abroad.

Sista ansökningsdag

Tidsfristen för mottagande av anbud var 2020-01-20. Upphandlingen offentliggjordes den 2019-12-18.

Leverantörer

Följande leverantörer nämns i tilldelningsbeslut eller andra upphandlingsdokument:

Vem? Vad? Var?
Upphandlingshistorik
Datum Dokument
2019-12-18 Meddelande om upphandling
2020-06-23 Meddelande om tilldelning
Meddelande om upphandling (2019-12-18)
Objekt
Upphandlingens omfattning
Titel: Datainsamlingssystem
Referensnummer: 23465/2019
Kort beskrivning:
The Swedish Institute (SI) invites suppliers of interest to participate in the tendering procedures for a social listening tool. The procurement is carried out according to the negotiated procedure with prior publication (The Swedish Public Procurement Act 2016:1145, Chapter 6 Section 4, LOU), meaning that the procurement takes place in a 2-step procedure. SI has been using tools for social listening since 2017. SI use the tool for different purposes, for example to analyze the conversation about Sweden abroad, to get insights on trending topics in different regions/languages, to conduct target group analyses for our digital channels and to track the activity in our digital channels. SI mainly conduct searches in Russian, Spanish, Arabic and English. The information from social listening is used internally at SI, but we also report back to the Ministry of Foreign Affairs about the image of Sweden abroad.
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Meddelandeinformation
Originalspråk: engelska 🗣️
Dokumenttyp: Meddelande om upphandling
Kontraktets art: Tjänster
Reglering: Europeiska unionen – inom ramen för avtalet om offentlig upphandling
Gemensam upphandlingsterminologi (CPV)
Kod: Datainsamlingssystem 📦
Ytterligare CPV-kod: Programvara och informationssystem 📦
Plats för genomförandet
NUTS-region: Stockholm 🏙️

Förfarande
Förfarandetyp: Förfaranden under konkurrens
Anbudstyp: Anbud på alla delar
Kriterier för tilldelning
Det ekonomiskt mest fördelaktiga

Upphandlande myndighet
Identitet
Land: Sverige 🇸🇪
Upphandlande myndighet (typ): Statligt verk
Upphandlande myndighet (namn): Svenska Institutet
Postadress: Box 7434
Postnummer: 10391
Postort: Stockholm
Kontakt
Webbadress: http://www.si.se 🌏
E-post: ewa.larson@upphandlingjuridik.se 📧
Telefon: +46 721570010 📞
URL för dokument: https://tendsign.com/doc.aspx?UniqueId=afaplxekpf&GoTo=Docs 🌏
URL för deltagande: https://tendsign.com/doc.aspx?UniqueId=afaplxekpf&GoTo=Tender 🌏

Referens
Datum
Avsändningsdatum: 2019-12-18 📅
Sista anbudsdag: 2020-01-20 📅
Publiceringsdatum: 2019-12-19 📅
Identifierare
Meddelandenummer: 2019/S 245-603446
EUT-S-nummer: 245
Ytterligare information
Visma notice: https://opic.com/id/afaplxekpf

Objekt
Upphandlingens omfattning
Kort beskrivning:
The Swedish Institute (SI) invites suppliers of interest to participate in the tendering procedures for a social listening tool. The procurement is carried out according to the negotiated procedure with prior publication (The Swedish Public Procurement Act 2016:1145, Chapter 6 Section 4, LOU), meaning that the procurement takes place in a 2-step procedure.
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SI has been using tools for social listening since 2017. SI use the tool for different purposes, for example to analyze the conversation about Sweden abroad, to get insights on trending topics in different regions/languages, to conduct target group analyses for our digital channels and to track the activity in our digital channels. SI mainly conduct searches in Russian, Spanish, Arabic and English. The information from social listening is used internally at SI, but we also report back to the Ministry of Foreign Affairs about the image of Sweden abroad.
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This is a negotiated procedure with prior publication that takes place in accordance with Chapter 6, the Swedish Public Procurement Act (2016: 1145), LOU.
The Swedish Institute is a public agency under the Ministry for Foreign Affairs. Our mission is to promote interest and trust in Sweden abroad. SI work in the fields of culture, education, science and business to strengthen international relations and development. All within the context of public diplomacy and cultural relations, SI direct our efforts to the civil society organizations and individuals in order to create influence, to strengthen relationships and ultimately to generate positive change. More information about us can be found on si.se/en/about-si/our-mission
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Today SI use several tools for these purposes. Our aim with the procurement process to have one main tool that can fulfill the need of analyzing social listening data and provides added analytical functions, including Boolean searches.
SI undertakes activities related to the social listening tool with an annual budget of 200 000 SEK-500 000 SEK per year. The total value of the contract is approximately 1 400 000 SEK-3 500 000 SEK. However, no guarantees for specific volumes can be provided.
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An agreement will be signed with one selected supplier for a period of 1 year. SI also intends to have an option to extend the agreement by 1 year at a time for up to a total of 7 years from start of the contract.
A minimum of 3 suppliers will be selected after the initial Invitation step to submit a tender and participate in the negotiations.
Varaktighet: 12 månader

Juridisk, ekonomisk, finansiell och teknisk information
Villkor för deltagande
Behörighet att utöva yrkesverksamheten: See tender invitation.

Förfarande
Rättslig grund: 32014L0024
Lägsta antal anbudssökande: 3
Objektiva kriterier för att välja ut ett begränsat antal kandidater: See the tender invitation.
Tidpunkt för mottagande av anbud: 23:59
Språk på vilka anbud eller ansökningar om deltagande kan lämnas in: engelska 🗣️
Anbudens giltighetstid: 2020-05-18 📅

Upphandlande myndighet
Identitet
Nationellt registreringsnummer: 202100-4961
Kontakt
Kontaktpunkt: Ewa Larson
URL för dokument: https://tendsign.com/doc.aspx?UniqueId=afaplxekpf&GoTo=Docs 🌏

Kompletterande information
Granskningsorgan
Namn: Förvaltningsrätten i Stockholm
Postort: Stockholm
Land: Sverige 🇸🇪
Källa: OJS 2019/S 245-603446 (2019-12-18)
Meddelande om tilldelning (2020-06-23)
Objekt
Upphandlingens omfattning
Titel: Datafångsttjänster
Kort beskrivning:
The Swedish Institute (SI) invites suppliers of interest to participate in the tendering procedures for a social listening tool. The procurement is carried out according to the negotiated procedure with prior publication (The Swedish Public Procurement Act 2016:1145, chapter 6 section 4, LOU), meaning that the procurement takes place in a two-step procedure. SI has been using tools for social listening since 2017. SI use the tool for different purposes, for example to analyze the conversation about Sweden abroad, to get insights on trending topics in different regions/languages, to conduct target group analyses for our digital channels and to track the activity in our digital channels. SI mainly conduct searches in Russian, Spanish, Arabic and English. The information from social listening is used internally at SI, but we also report back to the Ministry of Foreign Affairs about the image of Sweden abroad.
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Upphandlingens totala värde: 3 500 000 SEK 💰
Meddelandeinformation
Dokumenttyp: Meddelande om tilldelning
Gemensam upphandlingsterminologi (CPV)
Kod: Datafångsttjänster 📦

Förfarande
Anbudstyp: Ej tillämpligt

Referens
Datum
Avsändningsdatum: 2020-06-23 📅
Publiceringsdatum: 2020-06-26 📅
Identifierare
Meddelandenummer: 2020/S 122-299716
Refererar till meddelande: 2019/S 245-603446
EUT-S-nummer: 122
Ytterligare information
Visma notice: https://opic.com/id/afjcjcobps

Objekt
Upphandlingens omfattning
Kort beskrivning:
The Swedish Institute (SI) invites suppliers of interest to participate in the tendering procedures for a social listening tool. The procurement is carried out according to the negotiated procedure with prior publication (The Swedish Public Procurement Act 2016:1145, chapter 6 section 4, LOU), meaning that the procurement takes place in a two-step procedure.
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SI undertakes activities related to the Social Listening Tool with an annual budget of SEK 200 000 — 500 000 per year. The total value of the contract is approximately SEK 1.4 — 3.5 million. However, no guarantees for specific volumes can be provided.
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An agreement will be signed with one selected supplier for a period of one year. SI also intends to have an option to extend the agreement by one year at a time for up to a total of 7 years from start of the contract.
A minimum of three suppliers will be selected after the initial Invitation step to submit a tender and participate in the negotiations.

Förfarande
Kriterier för tilldelning
Kvalitetskriterium (namn): Quality of service/tool
Kvalitetskriterium (viktning): 60-70 %
Kostnadskriterium (namn): Cost and conditions
Kostnadskriterium (viktning): 30-40 %

Tilldelning av kontrakt
Datum för avtalstecknande: 2020-06-05 📅
Namn: Infomedia A/S
Nationellt registreringsnummer: 26937698
Postadress: Pilestræde 58,3
Postort: København
Postnummer: 1112
Land: Danmark 🇩🇰
E-post: shn@infomedia.dk 📧
Upphandlingens totala värde: 3 500 000 SEK 💰
Information om anbud
Antal mottagna anbud: 4

Upphandlande myndighet
Kontakt
Kontaktpunkt: Klara Byström
Källa: OJS 2020/S 122-299716 (2020-06-23)
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