Radio and telephony communication integration for operation centre
Fortum Distribution AB, unit Network Operation, needs to improve the existing voice communication system for the Network Operation Center.
The system solution shall be integrated to the public service telephony network and the Rakel Network (Tetra) and the system shall be buildup around Fortum existing telephony solution based on Aastra MX-One.
The System solution shall be installed and operated in a redundant environment at the Operations Centre in Karlstad, Sweden.
After performed improvements the system shall provide modern, reliable and redundant functionality for Fortum operators communicating with external field resources. Function examples essential for operation are:
— common telephony, radio and messaging queue system,
— possible for operator to answer calls in queues independent from incoming order,
— identify field resources and update external resource databases by using incoming call/message related data,
— standard interface for system integration distributing operational data, such as status and positioning data,
— all daily used functions and graphical user interfaces should be run from one user application.
Sista ansökningsdag
Tidsfristen för mottagande av anbud var 2012-03-30.
Upphandlingen offentliggjordes den 2012-02-27.
Vem?
Vad?
Var?
Upphandlingshistorik
| Datum |
Dokument |
| 2012-02-27
|
Meddelande om upphandling
|